عنوان مقاله [English]
Purpose: This paper has carefully examined the ways social media contents are managed in high ranking universities around the world, in order to propose an appropriate model for Iranian universities.
Methods and Research Design: Data about social media records management policy of seven universities was collected by reviewing the websites of 100 top world universities from the Times 2020 list and categorized using Maxqda software. The categories, then were put in a checklist and circulated among 13 members of a Delphi panel consisting of academics with rich experience in the area of social media records management. We calculated the average of the answers given by the panel members to the both rounds and compared them. Friedman Test was carried out to determine rankings of the components in the proposed model.